3 min read

EdTech Trends for 2020-2021

By TD Team on 23 December 2020

The Edtech industry is one that is constantly evolving and innovating. The biggest trend in the last year is no secret: eLearning. Although eLearning has its apparent challenges, it allows learners to soak up knowledge in new ways. Many eLearning courses include animation, podcasts and videos that create a multimodal and practical learning experience.

With elearning as the #1 trend, the question remains, what are the other big trends for 2020-2021? Here we pick the 4 latest developments in educational technology that we need to know as we dive into this industry.

  1. Social Media Learning

Did you ever think that social media would be a part of the learning process? When students spend so much time on social media, why not make it a powerful tool to help improve learning? Social media is a big part of our everyday life and now it’s being used as a tool to build a culture of collaboration, leading to an improved learning experience.

Finding a way to share amongst students is how the idea of using social media for teaching came about. Many educational institutions have begun to use social media as a communication tool in which students can easily interact with others. Students can share study materials, discuss with others in a group, or comment easily on someone else's post. TedEd is a typical example of the trend. This organization creates lessons worth sharing and posts them to YouTube, where people can easily access, find and share educational videos with their friends.

  1. Gamification

If you're looking for a way to turn education into a more fun and engaging process, gamification is the most fitting educational technology trend. There is no reason for students not to be highly engaged in classroom games. Students can learn and "play" at the same time while joining in exciting game activities. Gaming elements help create a fun and productive learning experience for all students

Within the K-12 educational space, the implementation of gamification is most popular in this field because kids are quickly engaged in gaming videos or tend to display higher scores in a game-like format. 

  1. Artificial Intelligence (AI) 

People have projected that by 2021, AI will become the primary trend and rise by more than 45%. AI and its subsets, such as machine learning and deep learning, can solve existing problems in education, such as grading, student retention, and teacher shortages. It is now possible for teachers to automate multiple-choice grading and fill-in-blank questions, so automated student writing grading may not be far away.

AI can also leverage adaptive learning technology to predict performance as they progress through their school work, and can tailor material to their knowledge levels and learning styles. When teaching virtually, it’s not as easy for teachers to keep up with all of their students so systems are now able to build a scalable AI to evaluate student engagement and performance. This could be used for a student who stops logging in or showing up to a class in their learning management system will be marked as requiring assistance.

  1. Video-Assisted Learning

In a classroom setting, video-assisted learning has become increasingly popular in recent years and especially this year. The' video day' is no longer a television being wheeled into a class on a trolley, but an everyday experience for some students. Videos, in particular animated videos, are extremely useful for enhancing lessons and making material easily understood. It also increases student performance and reduces the workload of teachers. This trend is also expanding in distance learning environments where students learn from computer screens. 

  1. Big Data Will Get Bigger

To cater to learners’ needs, the learning experience needs to be personalized. And with COVID-19 and online learning booming, we now have more data than ever before. Instructional designers will have relevant information about learners’ experiences to customize and present the course in an appropriate format. Some information you should look for is the course’s topic, learner enrollment, learner performance, and learner feedback.

Conclusion

In the end, we know that there is a lot to absorb as we talk about developments in education technology. Bear in mind, however, that technology has plunged into education and revived the entire teaching and learning process. In particular, eLearning is an educational platform that not only improves the accessibility and comfort of education, but also shifts learning habits and learners' preferences for learning.  

Topics: K12
4 min read

Laptop Guide: 10 Questions to Ask Yourself Before Buying

By TD Team on 10 December 2020

Laptops are great because they're tough enough to handle rigorous applications, but they're also compact enough to take with you when it's necessary. Whether you're on the road, at home, or in a classroom, laptops are the best tool for getting serious work (or play) done. So what type of laptop should you get for yourself, business or school?

There's a wide variety of sizes, features and prices, which makes choosing the best laptop a challenge. That's why you need to figure out what your needs are. To help you filter through the facts and find the right device, we've put together the top 10 questions to ask yourself before you purchase.

  1. What do I need it for the most?

This seems to be an obvious question, but it is the best place to start by deciding whether the system is for personal or professional use. Devices for work tend to be more powerful than home, and choosing a nicely crafted device will stand out in the office for all the right reasons. It is also worth looking at premium devices that can cover both work and personal needs, because while they may cost a little more, they will still require less investment.

  1. Where will I use it most?

The technology we use is designed to be portable and fit into our crazy schedules of work and life. But just because you spend a lot of time on the road, it doesn't mean you have to compromise-why should you choose between style and performance? Many new hybrid devices offer the power of a PC with the connectivity and portability of a laptop or tablet. And if you're purely interested in a fixed desktop with a large screen, you might be surprised by the latest models that are scaled down in size but still pack a powerful punch.

  1. Do I need this device to be portable?

You'll have already decided to choose a device that you can pick up and take with you if you are constantly on the move. However a few more factors that will make your portable device even better on the move might be worth considering. If a device is made of CNC aluminum, for example, then it will be even lighter, and it will be less likely to break if the screen is made of robust Gorilla Glass.

  1. Is it important for me to have multi-screen connectivity?

Multiple screens are essential for some individuals, such as graphic designers, personal assistants or finance workers. Choose devices that can give you a seamless experience between screens, syncing from small to large in an instant, if this is you. Mobile, connected multi-screen devices that you can take with you also help prevent downtime and allow you to see your full-size work when you're back in the office.

  1. What kind of battery life would I need?

Nobody wants to search for plug sockets in a cafe, airport or train station. Extra long battery life devices make it easier to work on-the-go. And while a long battery life used to mean choosing something larger, times have changed. Some of the devices with the best battery life are also the most elegant, with the battery covered in a super sleek and premium exterior.

  1. Does look and style matter to me?

Would you like shape or function? Does it matter what it says about you on your device? The technology you bring can speak volumes, so don't underestimate the significance of a design that is eye-catching. After all, you never get a second opportunity, particularly in business to make a first impression.

  1. What applications am I going to need?

There's nothing worse than buying new technology only to find out that the applications that you rely on are not compatible with work and life. Create a list of every app you use before you purchase, and do your homework to make sure they are compatible with your new computer. A more expensive computer, which would often have more applications and programs pre-loaded, along with a stronger security offering, is also worth considering.

  1. What tasks will I perform on it?

Writing Word papers, making PowerPoint presentations or using your computer for content on social media? The particular tasks you intend to perform on your computer will give you feedback on performance, power, communication, and whether you need to synchronize your work across multiple devices.

  1. What size of screen do I need?

Smaller devices are gaining popularity as a result of portability, efficient pricing and becoming more effective than ever before. However, for others the scale of their screens also seems like a compromise. If you're working on heavy picture or text papers, you're going to be more effective on a big screen that isn't portable. This need has not gone unnoticed by producers, who now sell technology that syncs from your palm to your PC across all your devices. With these devices built to look the part too, it's not just smooth syncing that's to be admired either.

  1. Do I need more than one device?

The rise of the hybrid system has eliminated the need for multiple devices and made life easier for business travelers. There are also occasions when one computer may not be enough, such as the need for a wide screen or extra powerful desk-based devices. Only you know what you need, but it's worth noting that the boundaries between beautiful design and efficiency have been blurred. Sleek design no longer means poor battery life, and beautiful lightweight desktop devices are no longer comparable to less efficient devices.



So now that you know what features you want in your laptop, it will be easier to find a laptop that’s perfect for you. One last thought to consider is whether or not to buy a new or used device. Although purchasing a new device has its clear benefits, buying used is great for your pocket and the environment

If you’re looking to upgrade to a new device, consider selling your used devices to us. We have a seamless buyback process that can handle any size device fleet that you have.  

4 min read

Top 5 Remote Working Apps

By TD Team on 15 October 2020

Remote work is not always easy. Some people struggle with staying productive in their home office, others have difficulties with the communication between their clients or team members.

Luckily, there are plenty of remote work apps out there today that help you keep track of your tasks and make your online job easier. To help improve your work-from-home performance immediately, we’ve compiled our top 5 apps!


#1 - Slack

Slack is a messaging platform designed for teams and it is the ideal communication tool for remote workers. Instant messaging can be organized into channels where team members can join or leave the channel, based on what’s relevant to them. Slack also allows instant messaging between just two individuals for private conversations and it lets you “message” yourself to jot down notes or other important details. You will also find hilarious gifs, handy chatbots, and countless integrations to cut down on your emails.

Features We Enjoy

  • passwordLive communication between every team member for seamless collaboration.
  • Users can set availability statuses to focus on individual tasks as needed.
  • Drag-and-drop file sharing for PDFs, images, videos and other files.



#2 - Google Drive 

Google Drive is the no-frills cloud alternative to Microsoft Office but it’s far more useful for remote workers than its Microsoft counterpart. Our reasoning for this is features like collaboration, file sharing, and content creation have never been easier with Google Drive. Along with the ability to create a document in seconds while automatically saving to your Drive in real-time takes away the worry of saving and organizing your files.

Features We Enjoy

  • Word documents, spreadsheets, presentations and all of the essential docs we take for granted these days and it’s all free.
  • The cloud element is so useful allowing teams to create, auto-save, upload, share, and collaborate on files.
  • Real-time collaboration on Google Docs files works without any real lag getting in the way



#3 - Zoom 

Zoom offers a full suite of video conferencing and communication tool for businesses. That said the standout product for us is Zoom Meetings & Chat, which offers video and voice calls for serious teams. The preferences within Zoom are spectacular for remote work as well including audio and video recording options, password-protected meetings, and custom backgrounds to spice up your remote working experience.

Features We Enjoy

  • Remote teams can run video meetings and one-to-one video calls.
  • You can also run a group or one-to-one voice calls when face-to-face meetings aren’t necessary.
  • Additional options that allow you to add more depth to your meetings



#4 - Screencastify

Explaining something to a team member can be tricky when you’re working remotely but Screencastify makes it easy to record video of your screen or with your webcam. This super simple app is a free Chrome extension that allows you to record video with your webcam or record your screen which can be specific to the web browser tab, the entire web browser, or your computer’s desktop. You can also choose between multiple cameras and microphones, if you are using more than one. And once you’re done recording, you can share it directly to YouTube, Google Classroom, or email or you can download the audio or video separately. 

Features We Enjoy

  • Screen recording allows you to be specific about what you’re showing
  • You’re only a few click away from learning this simple app
  • Shares and downloads into high-quality audio and video 

 

#5 - Asana

To-do list apps may sometimes seem too simple for complicated team projects and remote working, but not for Asana. It’s easy to use, with to-do list based projects focused on due dates and priority status. The dashboards and status updates can be turned into something that lets you manage more complicated projects for all departments. List all your tasks and add them to Asana project lists, add sub-tasks, notes, and tags to keep track of everything in the task, and check off things as they’re done. 

Features We Enjoy

  • Status updates allows you to see how your team’s projects are progressing
  • Simple and easy to use interface motivates you to manage your projects
  • Special features like lists, boards, calendars, and timelines help organize and plan tasks 



Bonus App - Stretchly

Learning to shut down and take a break can be tough when working remotely without those “at-work triggers”. Stretchly is a simple break time reminder app that reminds you at preset intervals. It’s fully customizable and can even be set up so that it prevents you from continuing work until the break has ended. The app enables both micro-breaks as well as scheduled long breaks that will keep you focused.

A small popup will let you know before it's time to take a break, and then remind you when it's time. One of the nicer features of Stretchly is that you can skip to the next break or micro-break at any time, in case you feel like stopping right now and not later. You can naturally customize the duration of micro-breaks and long breaks, as well as how long a break should last. 

Features We Enjoy

  • Customizable duration of micro-breaks and long breaks
  • Skip the break prompt if you’re in the middle of something important
  • Helps to maintain interest and energy level
Topics: Remote Work
3 min read

Top Resources for E-Learning

By TD Team on 01 October 2020

The 2020-2021 school year has brought on unprecedented challenges for educators and administrators alike. This has caused schools to implement creative solutions to meet the needs of students and parents. E-learning and hybrid programs are here to stay for the foreseeable future, adding a good deal of stress and pressure to a much-needed industry. To help combat these challenges, we’ve compiled a few of our partners’ top picks for e-learning tools. 

ASYNCHRONOUS VIDEO

Screencastify - Screen Recording I Free!

Screencastify is a Google Chrome extension that can be used to record teaching demonstrations by capturing the screen, voice and video of the user. This tool can be extremely useful when teaching students difficult concepts or communicating with parents on new procedures. School staff can use this tool as well to facilitate meetings or share professional development strategies.

Schoology Audio & Video - LMS System I Prices Varies

Schoology is a learning management system that provides teachers the opportunity to create and manage lessons, engage their students and share school content all within the platform. Parents and students are able to complete and view assignments and grades by using their own Schoology login. Schoology also has calendar features to show when assignments are due and any upcoming events or changes students and parents should be aware of. 

DIGITAL LEARNING TOOLS

Go Formative - Homework & Grading  I $17 Per User

Go Formative is an interactive site that allows educators to either upload their own assignments or create new assignments for students to complete and submit within the application. Students can login to the platform to view all current assignments and their due dates. The site also offers teachers the ability to create a grading key for each assignment. Go Formative will correct these assignments based on the grading key, giving teachers more time to tackle other projects. Assignment grades will be kept in Go Formative gradebook for teachers to view. 

Kahoot! - Gamified Quizzes I $10 Per Month

As students learn from home, distractions can occur that could potentially affect their motivation. Kahoot is a customizable game that keeps students interested by creating competitive quizzes that students can play each other on. The quizzes can be created on any subject and the questions can be written by the teachers themselves. Each quiz is timed, motivating students to ask questions and submit their answers quickly to win. Students are able to interact with one another through the game, keeping them connected with their classmates.

Google Classroom - Classroom Management I Free!

The list of benefits Google Classroom holds is extensive. The application is free and can not only increase Classroom productivity but manage workflows. The platform allows teachers to view which students have missing work and provides real time updates on where students are at with each assignment. Google Classroom also offers a mobile app where students and teachers can get notifications on assignments and due dates sent directly to their phone. Online discussion forums can be facilitated through Google Classroom as well, keeping students engaged with their classmates. 

ONLINE CONTENT

Pearson - Online Textbooks, Assignments, Quizzes I Starting at $29.99

Pearson has been well known in the education sector for quite some time making them a trusted resource. Their textbooks are available online and they also offer study materials and assignments that can be accessed straight through their website. They offer learning material for almost every subject and provide guided programs, giving students a smooth transition between each grade level. Pearson also offers resources for parents and students to receive study materials and learning guides for each of their classes.

McGraw Hill ConnectED - Online Textbooks, Assignments, Quizzes I Price varies

Similar to Pearson, McGraw Hill has been available for schools to use and access for quite some time. McGraw Hill is an e-learning resource that provides textbook access, homework assignments and quizzes all within their website. Instructors are able to set their own due dates for homework assignments and easily view grades. McGraw Hill can also be integrated into different platforms, such as Canvas, for easier use. Students are also able to answer questions through the ebook while reading through a chapter to help retain more information on the subject.

Topics: Industry News E-Learning K12
2 min read

How Device Value Changes Over Time

By TD Team on 21 September 2020

Mobile does not mean disposable. Just like a car, mobile devices carry value throughout their life. Basically, even if it’s junk to you, it's worth something to someone, somewhere. If you take the time to understand the process and factors that are involved, you will recoup more value and be the hero of your tech budget. In this blog, we’ll look at the factors that make up the value of a device, as well as share some tips on ways to preserve its value and receive the most money for your retired fleet.

Device Value Factors

1. Speed of Technology: New device models come out from different manufacturers each year. As every model is released, the value of older devices depreciates. TIP: It’s important to evaluate how you’re getting the most for your devices, but not hold onto them too long. 3-5 years is typically the sweet spot for selling used devices. 

2. Auto-Update Expirations: Many schools may be under a misconception that devices with expired auto-updates don’t hold value. As the potential payout does decrease, the devices still hold value and the school is still able to receive a payout. TIP: Selling these devices as soon as possible can result in your technology department getting extra funds to put toward other resources. 

3. Cosmetic Damage: Accidental drops are likely to happen throughout a device’s life cycle especially in the hands of young students or remote/traveling employees. These cosmetic issues will decrease the value of the device. TIP: Protective cases can prevent extensive damage from happening and prolong the life of the device itself. Cases protect the exterior of the device leaving fewer scratches, dings, and dents that could lower your payout at retirement. This, in turn, will ensure you get more for your devices when they are evaluated for their value

Based on these factors, the table below provides an example of how the value of a device changes over the course of its lifetime:Estimated Value of Your IT Assets

Proper Retirement Cycle

It’s essential to have a proper plan set into place for the retirement of your devices. A great place to start is by reviewing your technology budget. If there are any constraints present, selling the retired devices is a great option to refresh the budget. 

After your budget has been accessed, the next step is finding the best buyback partner to make your collection process as smooth as possible. It is key to find a partner who offers White Glove pickup services or complimentary shipping services. It is also important to find an R2 company that will securely remove sensitive data and a dedicated support team that will alleviate any unnecessary stress or issues. 

Getting Started

If you are interested in learning more about our device buyback process, get ahold of one of our representatives to book a free consultation call today

Topics: Industry News ITAD Buyback
4 min read

Device Grading - How Does it Work?

By TD Team on 20 August 2020

August 22, 2019

device GRading - How does it work?

                                                       

When you’re ready to sell your devices, the amount you get for them all comes down to the grading scale. It is important to understand how a company grades out devices to get a real idea of what you could expect.

At Tech Defenders, we believe in being transparent with our partners during the Buyback process, which is why we came up with an aggregate scoring system to determine the overall condition of your devices. Depending on the device type, a unique set of components are given an A-F score with an assigned weighted score. This determines the payout you will receive for your devices.

What Each Grade Means

1 - A Grade 

A Grade devices are considered new or close to new devices. These devices may have been used once or twice in their life-cycle and are very rare to find in the world of refurbished technology. 

Quick Description: Mint Condition. No scratches or wear. Certified pre-owned, mint, certified refurbished or OEM refurbished product 

Full Description: 

A GRADE CHROMEBOOK

2 - B Grade 

B Grade devices are still a rare find in the technology industry, but they will show some signs of being used. If the device has more than 2 signs of use. They automatically move to a C Grade.

Quick Description: Great Condition. Barely visible, minimal small dings. 

Full Description: 

B GRADE VIDEO

3 - C Grade 

C Grade Devices are our most common grades in the IT industry. There is usually light wear with some surface level scratches and minimal small dings. 

Quick Description: Average Condition. Moderate wear - Some surface level scratches, one to two deeper scratches. Some pitting, dings, and dents.

Full Description: 

C GRADE CHROMEBOOK

4 - D Grade

D Grade device is still fully functional. In this industry, this is the second most common grade after 3-5 years of use. 

Quick Description: Poor Condition. Moderate wear - Some surface level scratches, one to two deeper scratches. Some pitting, dings, and dents.  

Complete Description: 

D GRADE CHROMEBOOK

5 - F Grade 

F Grade device is broken or non-functional devices. 

Quick Description: Broken or Non-Functional. Heavier wear - case scarring deeper scratches, scuffs, pitting, dings, dents, possible LCD imaging or tripped liquid damage indicator, but no sign of corrosion or liquid damage.


Looking to learn the value of your devices? Get a quote today! 

Topics: Industry News ITAD Buyback
2 min read

4 Mistakes To Avoid When Selling Your Devices

By TD Team on 20 August 2020

August 22, 2019

4 MISTAKES TO AVOID WHEN SELLING YOUR DEVICES

                                                       

As a school or an organization, selling your devices can be one of the best ways to replenish your IT budget, but it comes with considerable risk. To avoid being trapped in a bad deal, we lay out the 4 mistakes to avoid when selling off your used technology (Chromebooks, MacBooks, iPads, Phones, & more).

1. Choosing the Highest Bidder

When you receive an estimated quote for your devices, consider how the partner may be inflating their offer. High offers are typically too good to be true and are rarely accurate. These kinds of buyers will likely break your heart and pay you much less than the estimated pay out. They do this to secure the deal, but they aren’t built for a long term partnership. 

You can avoid this mistake one of two ways; 1) find a buyer that will give you a high estimate, a low estimate, and an average estimate. 2) take that high bid, and cut it in half. Your payout is always based on the grade, which is based on the devices’ condition. You can figure out what your final payout is by understanding their grading scale.

2. Overestimating the value of your old devices

It is common for new sellers to put high hopes on the value of their fleet of devices, but the reality is, when they have been in circulation for a few years they likely have some wear and tear, or even some major flaws. While these devices still have great value, they may not bring you the highest value. 

Take a moment to survey the devices you plan to sell. What condition are they in? Each buyer will have their own set of device grading standards that they will use to value the devices on arrival. Before committing to a buyer, take a moment to look at their grading and try to get an idea of how your devices will match up.

3. Not unlocking your devices

This one is pretty simple. Locked devices often time have a fraction of the value as an unlocked device, and some companies will pay $0 for them. Spend the time to fully unlock your devices (this can be done remotely, too).

4. Waiting too long to sell

Almost every device has value, even the dusty pile of old Chromebooks you have on that shelf in the back of the storage room… but, did you know that most devices are at their max value when they are about 3-5 years old? This is typically the sweet spot for selling devices they provided the value that you originally paid for and still have a high market value.

Try to sell your devices when they are 3-5 years old at the maximum to get the best return and have more to buy newer technology. 


Looking for a trusted buyer? Get a quote today! 

2 min read

3 Benefits of Purchasing a Repair Plan

By TD Team on 03 August 2020

3 Benefits of Purchasing a Repair Plans

When purchasing a large number of devices for your school or business it’s essential to have a strategy set into place for when the inevitable breaks occur. There are a variety of different coverage plans you can select to ensure you aren’t overspending on repairs. In this article, we have compiled some of the benefits your district will receive when participating in a repair plan. 


1. Extending the Life of Device 

Having a repair plan set into place can extend the life of your devices as well as the value. When they are in the hands of experienced and well-trained technicians, signs of the prior break are unlikely evident after the repair is completed. It’s also important to ensure the company you are partnering with for the repair plan offers the best quality replacement parts for the repair. This guarantees that once the devices reach the end of their life, the school or organization will be able to receive top dollar when retiring their devices


2. Manages Cash Flow

One of the biggest benefits of purchasing a repair plan is that it can manage cash flow uncertainties. With a small fee for each repair plan upfront, there are no surprise charges for extra, unexpected repairs. This allows technology departments to accurately budget and allocate their remaining funds elsewhere.

3. Peace of Mind

Putting devices in the hands of younger students can sometimes cause an uneasy feeling that the devices may return broken or damaged. This feeling can grow stronger if the school may not have the allocated resources to pay for extra repairs throughout the year. With the purchasing of a repair plan, peace of mind is guaranteed as all breaks that occur are covered under your plan. 

If a repair plan sounds interesting to you, and you’d like to know more, we have a team that can help. Get a hold of one of our representatives to book a free consultation call today!

Topics: Industry News ITAD Buyback Data Security Leasing
4 min read

How to Maximize the Value of Leased Technology

By TD Team on 30 July 2020

Leasing technology is the gift that keeps on giving

Have you been leasing technology and not sure what to do with your customers’ devices that are being returned? Or are you a lessor and looking for a new revenue stream? 

In this article, we break down how leasing mobile technology (MacBooks, Laptops, Chromebooks, Tablets, iPads, etc.)  is a fast-growing industry and how to ensure you are maximizing the residual value. 

Residual Value for Used Technology

As a lessor, you have a couple of options as what to do with your leased technology: 

  1. Dollar Buyout: your customers lease equipment with the intent to buy the assets outright at the end of the term. This method is being utilized less and less as the secondary market for mobile technology continues to grow.
  2. Fair Market Value: allow your clients a lower monthly payment option on equipment that will have residual value at the end of the lease. Partnering with an ITAD company to sell your leased technology at their fair market value allows for more aggressive rates and payment options on the front end of the transaction. Having a reliable partner that will be accountable for the data destruction and secure resale of the assets is very important.

To get more out of your end of life leased technology, working with an ITAD company to sell your product will always provide a greater return. Here is why:

With the explosion of Amazon, Ebay, Walmart, and other large e-commerce markets, the flow of refurbished products available to the budget-conscious consumer (Chromebooks, MacBooks, Tablets, Laptops, etc.) is constant. The main supply of these used & refurbished devices are sold into the market by ITAD companies (wholesale refurbishers). 

This is where leasing companies have an incredible opportunity to recapture their investments and get residual value out of each device. By finding an ITAD partner you can sell your used devices too, the ability to double down on your return on investment is inevitable. 

So, as a leasing company, you make money when you lease the devices to your customers, and when you sell them.  

Things to Consider When Selecting an ITAD Partner

Selecting the right ITAD partner is essential. Here are a few things to consider: 

1) Re-marketing Channels

To ensure the maximum value of your leased technology, you will want to be sure your partners have set up solid re-marketing channels. The better the channels, the greater return your partner can provide you. In fact, working with someone who sells direct on ecommerce and overseas can secure you the healthiest margin for your product. 

2) Pricing Experts

An ITAD company should be able to serve as your pricing consultant. With their thorough industry knowledge and buying history, they will be able to anticipate the value of devices year over year and help you quote out your current deals. This will minimize the risk of your contracts and secure a solid revenue stream once they are ready to sell. 

2) Data Security

An R2 certified company has the capacity and knowledge to sanitize digital data, and properly manage focus materials (toxic materials used in the manufacturing of computers) in a manner that protects the safety, public health and environment. The R2 standard is the leading global certification standard for the electronic recycling industry, ensuring companies are equipped and trained to handle sensitive data through extensive audits. 

In order to have full confidence that a device has been wiped in the hands of trained professionals and experts, it is best to partner with a company that has an R2 certification. An R2 certified company must follow specific requirements and is periodically audited in order to keep their certification. 

Not leasing technology yet? Now is the time. 

Because of the booming after-life market, a growing trend among business and organizations, schools, etc, is leasing. 

What are the benefits to your customers? There are 3 main benefits that your customers will enjoy. 

  1. Less cost upfront, and with the price tag on technology being so high, it will continue to become more popular for companies to lease their technology. 
  2. It is easy to upgrade and keep technology updated. As technology continues to improve and advance, your customers want to improve and advance along with it, but the cost of upgrading every couple of years can be too burdensome. This is where leasing devices can provide a simple upgrade option and help meet their internal needs. 
  3. Lastly, it provides your customers more flexibility. Rather than purchasing a fleet of new devices all at once, companies are able to upgrade little by little or as needed. 

How to get started?

At this point, you may be wondering how your leasing company can add mobile technology to your services. It’s pretty simple, you just need a supplier, and a buyer: 

Finding a device supplier is easy. Typically you can partner with a manufacturer that offers a leasing program, like: Samsung, Lenovo, Acer, Apple, etc. 

Conclusion

The refurbished device market is not slowing down anytime soon, so working with a company that buys all used or retired devices allows leasing companies to provide an all-in-one service to their clients without any hassle. When you partner with us, we do all the legwork and manage the entire process. We believe in building strong, lasting partnerships and are here to support you.

If you are interested in receiving a quote or a general breakdown of the residual value for used technology, then let's connect!

Topics: Industry News ITAD Buyback Data Security Leasing
4 min read

Why Having a Buyback Partner is Good for Business

By TD Team on 21 July 2020

WHY HAVING A BUYBACK PARTNER IS GOOD FOR BUSINESS

As a tech partner, you already know that schools and other organizations need a robust, and customized technology plan. This is probably why you’ve been successful in the tech industry, thus far. However, you could be missing out on a vast section of the market that is currently in a growth phase with low hanging fruit for a third party technology company. The market term is called Buyback, and if you’ve never heard of it, it’s simple - the buying of retired technology. 

Adding buyback to your service offerings could be a game changer. It would increase your profits, value proposition, and decrease your customer churn rate, but most importantly it will make you more competitive and overall valuable in the tech industry. Below are 5 ways that adding Buyback to your product listing can change your business and grow your market share. 

At this point, you may be asking, how would I just add a service that we do not provide and are not set up to provide? The simple answer is: find a trustworthy ITAD (IT Asset Disposition) partner to do all the work. This blog will walk you through some of the benefits of finding a partner and adding buyback as a service.

1. Getting Maximum ROI for Your Customers

As technology ages, it loses resale value. When discussing maximum ROI for a fleet of devices in use, in a school or an organization, we need to look at two factors: 1 - how many years does the technology provide value for the users before becoming outdated, and 2 - at what point is the technology past it’s ideal age AND the device is still worth a good market price? Typically, this is around year 3 or 4, but will vary from device to device.

By offering buyback to your customers, you are able to assess, recommend, and set a good point in the life of the device that they would want to sell to get maximum ROI. When your clients are able to receive the highest payout for unused or aged devices, these funds can go back into upgrading systems, software and other IT assets. 

2. Adding A Buyback Partner

Adding a buyback partner is pretty simple, and makes offering buyback to your customers a no-brainer. A buyback partner should be trustworthy and transparent, plus they should allow you to dictate the role they play with your customer. Silent partnerships are a great option for some companies and can enhance the customer experience by limiting interactions. 

Once you have a partnership established, you can offer a new service to your valued customers with no extra work for you or your company. One thing to note, you will want to make sure that the ITAD company you choose has all relevant industry certifications to ensure your customers’ data is safely and securely destroyed post sale

3. Organic Growth

While finding new customers is always the goal, growing your business with the customers you have established relationships with is invaluable. By adding buyback to your services, you are able to grow your business by offering more to the customers you already work with. Organic growth is essential for any business. 

4. Customer Relationship Enhancement

Nobody, especially not school administrators, want to shop around for new products or services. Talking to salesperson after salesperson is tedious and time consuming. As an already established relationship exists, you would be able step in and offer a buyback service. This would alleviate stress for your customer, and enhance your relationship. They want to go with someone they trust, why not foster your relationship by adding more quality service offerings. 

5. Additional Revenue Stream

While better customer service is important, you may be wondering, ‘will this have any tangible benefit for my company?’ The answer is yes, adding an additional service would also add another revenue stream that takes little to no work for you. Again, it just comes down to selecting the right partner. In fact, some companies may even have the ability to create a custom branded deal registration site that you can share with customers at no cost to you. 

Conclusion

In conclusion, if you are a third party tech partner for schools or organizations, we recommend giving some thought to adding a Device Buyback Program to the products that you offer. This is a win-win for you, and for your customers. You will bring value to your partnerships by offering a way for the customer to actually make money off of old devices

Looking for a partner that can do all of this for you? Learn more about us and give us a shout.

Topics: Industry News ITAD Buyback Data Security
3 min read

How to Protect Your Sensitive Data

By TD Team on 18 June 2020

HoW To Protect Your SEnsitive Data

Data is under attack. We saw this last year with over 122 known data security leaks in United States schools alone, causing them to lose millions of dollars along with trying to recover a large number of stolen student identities. Overall, Cyberattacks on devices have surged 300% in 2019, and affects millions of companies both large and small. 

Data security is now more important than ever, yet it is often a neglected part of device recycling and re-marketing. The information stored on any computer is both private and sensitive, and devices today typically contain more sensitive data than all of the paper you print in a year.

When devices have come to the end of their lifecycle, it is essential that the recycling partner you choose is an expert in data destruction. This can save millions, and protect personal identities from being stolen, sold, or shared. Luckily, there are measures that can be taken to safely retire devices. There are two major buckets of data-wiping procedures. Below we listed the steps for both that need to be taken in order to ensure a proper data wipe from the most common mobile devices: Chromebooks, iPads, Tablets & Smartphones, Laptops, etc.  

Chromebooks, iPads, Tablets & Smartphones:

When wiping a mobile device, a factory reset that removes the encryption keys is performed, and a new version of the operating system is installed to fully remove the data. This process restores the device with its original settings and completely removes all data from the device itself. 

MacBooks, Windows, Laptops, Tablets & SSD’s:

In order to accurately wipe these devices, it’s essential to perform a 3 pass data wipe that meets DOD 5220 standards and eliminates the possibility of data recovery. A new version of the operating system is then installed, when needed.

Next Step, Find An R2 Certified Buyer

An R2 certified company has the capacity and knowledge to sanitize digital data, and properly manage focus materials (toxic materials used in the manufacturing of computers) in a manner that protects the safety, public health and environment. The R2 standard is the leading global certification standard for the electronic recycling industry, ensuring companies are equipped and trained to handle sensitive data through extensive audits. 

In order to have full confidence that a device has been wiped in the hands of trained professionals and experts, it is best to partner with a company that has an R2 certification. An R2 certified company must follow specific requirements and is periodically audited in order to keep their certification. One of the requirements of the certification is that they must keep the following on record of each individual data wipe:

  • Time and date of data sanitization
  • Description of the media technology
  • Identity of the individual executing the procedure
  • Identity of the device vendor
  • Signed and dated documentation by a trained professional

This R2 certification provides companies and schools the peace of mind and reassurance that their data will not be tampered with, and their students' identity is fully secure. 

If your district isn’t currently partnered with a certified company, now may be the time to bring the topic to the forefront of your next meeting. To find a list of R2 certified companies, visit the SERI website. Tech Defenders is proud to be of the companies listed as an R2 company. If you are interested in working with us, feel free to , OR contact us.

Topics: Industry News Buyback Data Security
4 min read

5 Way to Enhance Your IT Program on a Budget

By TD Team on 11 June 2020

5 WAY TO ENHANCE YOUR IT PROGRAM ON A BUDGET

With COVID-19 directing districts to go digital with their learning strategies, schools are also having to make unforeseen adjustments to their budget. This includes expanding their device deployment, and finding the best ways to utilize their current technology (Chromebooks, iPads, MacBooks etc.). To help with this process, we’ve compiled some tips and tricks, and listed them below.

1. Adding Devices to Your Deployment

One of the more challenging parts of expanding your device deployment is purchasing more devices and finding the best uses for them within your department. 

A great way to begin this process is to list out which features are most important for your school. This involves looking at the following: computer speed, processing memory, battery life, and hard drive capacity. Once you know which features will best suit the interest of your school, you can shop for devices that match. For example, if you are a school that uses a completely web-based system and had issues in the past with devices dying on students in the middle of the day, you might be mostly concerned with processing speed and battery life. You narrow down their search using those two features to guide you. 

When you find devices that you feel are a good fit for your school, try to find them used. Used devices carry all of the same functionalities and features as new, but for half of the price. If you have the ability to purchase in larger quantities, you may even find more savings since buying used devices in bulk quantities will carry bigger discounts and lead to even more savings. 

2. Device Loaner Program

Remote learning has some challenges for students that are most familiar with learning in person. Challenges can snowball if access to mobile technology is fractured, so no remote student should be without a device for very long. Unfortunately, Chromebooks and Tablets are not made to be completely indestructible, even the ruggedized ones can break. Therefore, repairs are inevitable and usually more likely when in the home vs. school environments. 

A great solution is to create a device loaner program that can help narrow the time a student goes without a device during a break. We recommend that you buy used devices for the loaner program, because they are more affordable and can serve as just a backup. When searching for ways to stretch your budget, consider buying all used devices for your loaner program rather than new. 

3. Adding Affordable Protection

Repairing broken devices can become quite costly, especially as more and more devices leave the school and travel home with the students. It may be beneficial to sit down with your technology department before breaks occur and discuss a protection plan. A multi-year protection plan may even be a good option for your district’s devices, since the longer commitment will provide a greater overall discount. 

Purchasing protection, similar to an extended warranty, can prevent schools from paying recurring repair costs. Remember, the more the device travels, and is passed from hand to hand over the years, the more likely a break will occur at some point, if not multiple times over the years. Paying a one time, lump fee will save money over time and make the repair process smoother, because you will not have to deal with constant invoices or repair costs. Something to consider if you are looking to save money over the course of a few years, rather than just looking at a yearly budget, however, yearly protection plans can provide great value as well. 

If you have a high break rate, think of it like this: 

  • Most expensive option: don’t fix devices, just store or toss them
  • Expensive option: pay for repairs when devices break
  • Value option: purchase a year protection plan 
  • Extreme value option: purchase a 3 or 4 year protection plan 

4. Manage Your Device Inventory

In order to manage and track your technology efficiently, it’s important to use a device inventory software. Inventory Software will typically create a device profile that links to all things related to the device: device profile will hold serial numbers, asset tags, repair history, protection plan coverage, and which student the device belongs to. This will help you manage your inventory and give you access to each device at your fingertips. 

 A great tool to use for this is repairWATCH. The school device data can be quickly added to repairWATCH, allowing schools to view detailed reports on breaks as well as tracking devices that are currently out for repair. 

5. Rotate Your Technology

As devices begin to age, it’s essential to explore options on how to retire devices efficiently. Most school devices can still hold some value even at their retirement. Instead of paying a fee to recycle these devices, you can find solutions on how to sell your retired devices to a third party company instead. This allows districts to gain extra cash to put towards their new device roll out or pay for future warranties. 

Most devices will have the ‘max value’ at year 3 or 4. This means that you’ve gotten what you paid for, in terms of use, and that they still hold a great resale value. If you keep them for another year you need to consider two things: 

  1. You will likely be paying for more repairs as devices do tend to break over time
  2. Their market value will significantly decrease. 

Speaking to someone that understands pricing intelligence regarding ChromeBooks is the best way to get an understanding of when the best time to sell for your deployment is. They will want to know things like: 

  • Are the devices in cases?
  • Do they go home with students?
  • What grade levels/ages use the devices?
  • What condition are they in?

All of these things will affect the price you’ll get when selling your devices. 

If any of this sounds interesting to you, and you’d like to know more, we have a team that can help. Get a hold of one of our representatives to book a free consultation call today!

Topics: Industry News
3 min read

What is ITAD?

By TD Team on 22 May 2020

May 22, 2020

WHAT IS ITAD? WHY DO WE NEED IT?

Did you know that we are entering into a period where AI and the IOT are beginning to guide the changes to our global industry through constant automation? In direct correlation to that burst of automation is the enormous amount of data that is being created, tracked, and stored. However, most companies don't have a plan, or are not prepared for how to safely dispose of that data when the devices they are using are at the end of their life. 

If you’re not familiar with the term ITAD (IT Asset Disposition), it is the industry that has organically emerged to manage those computers, laptops, phones, devices, etc. and handle that data. “... (ITAD) is the business built around disposing of obsolete or unwanted equipment in a safe and ecologically-responsible manner.” - Source (What is Tech Target). As our work lives continue to be lived online, the ITAD market is growing exponentially and creating great options for companies to safely dispose of their data. 

Times are changing but mobile devices aren’t going anywhere. There are a reported 2 billion computers in the world, over 80% of homes worldwide have a personal computer, and 98% of US schools own computers - Sources (Statista, SCMO). But, what happens to those computers and smartphones once they hit the end of their life? This is where ITAD plays a crucial role. The ITAD industry safely collects and re-markets or recycles technology. ITAD is the hero most people have never heard of, working in the background to revolutionize how we safely discard the world’s technology. 

Safe disposal is something we tend to overlook, but computers generate e-waste when it is dumped into a landfill, the precious metals used in manufacturing the devices are toxic to our ecosystem and have permanent effects on our environment. The disposal of mobile devices needs to be managed. The EPA report also stated that e-waste represents only 2 percent of the solid waste stream, but the amount accounts for 70 percent of the hazardous waste which is deposited in landfills. (source)

What can you do? 

If you manage technology for a school, business, or organization, now is the time to create a plan for how to handle the devices when they become too old, or broken, or your fleet simply needs updated technology. Creating a device retirement plan is actually pretty simple and includes the following steps: 

  1. Partner: Find an ITAD partner you can trust - look for certifications regarding recycling, and data erasure. The R2 (responsible recycling) certification ensures the highest standards are met for safe reselling or recycling. Also, a well-established partner has relationships to resell to ensure you get the highest ROI on your old IT assets. 
  2. Budget: Understand that you will be getting money for retiring/selling your devices so make sure you consider adding that money back into your budget
  3. Plan: Set dates/timelines with your organization for when it is a good time to retire your devices: 
    • Schools tend to retire in the Summer, seasonal businesses will retire in their slow seasons, etc. 
    • The average retirement (called ‘buyback’) process takes 60 days from devices leaving your facility to a check being written

Other things to consider: 

Set a refresh calendar for every 3-5 years, depending on the primary use of your device. Since technology moves fast, computers start becoming outdated pretty quickly, so consider when those devices will have the most value in the ITAD market. Typically, devices start becoming dated, but still have a high market value about 3-5 years after their release date. 

Data destruction is a big concern for schools and businesses, but luckily with the right partner it can be a concern of the past. With strict data destruction requirements under the R2 certification, certified companies must prove their destruction process and are audited to ensure safe data destruction on every device. So, your best bet is to find a company or a recycler with the R2 certification. 

If you’re looking for a partner, we can handle it all. Get a quote today!

Topics: Industry News Buyback
2 min read

How Refurbished Devices Are Helping to Solve Important Issues

By TD Team on 22 April 2020

“The greatest threat to our planet is the belief that someone else will save it.”

– Robert Swan, Author

It’s no secret that reusing something is better for the environment than throwing it in the trash. This is true for almost anything; cars, homes, computers, etc. While most of us own or would consider owning a used car… Many of us don’t think to buy a used computer or smartphone. Buying used, however, is more beneficial than we even realize, and might just be the answer that we’ve been searching for. 

Why Used Devices?

1. Environmental Impact

Buying a used device offers endless benefits to the environment. As technology continues to advance and grow, so does the amount of e-waste produced. Choosing a used device will elongate its life and help prevent toxic e-waste from occupying space in landfills. Electronic waste represents 2% of the waste stream discarded in American landfills, but it equals around 70% of toxic waste. (1)

2. Affordable Option

Buying used devices is typically half the market price of buying new. Consumers are usually able to get a feel for the efficiency and capabilities of used devices better as they have been out on the market longer. This allows users to select a device that best fits their needs. 

3. Accessibility

As the world embraces sustainability, we see buying behavior trending towards the reuse of available products. This has exponentially added used devices (such as Chromebooks, iPads, etc) into circulation and allows access to technology to improve dramatically, which we know, now more than ever is absolutely vital when handling an unexpected crisis. 

The global spreading of technology makes used devices available to mass markets and varying levels of household income. Mobile devices are becoming a popular option for everyone, not just the populations that have more money/means. 

Things to Consider When Buying

It’s pretty simple, but here are a few resources for you: 

1. Chromebooks are growing in popularity

Chromebooks can be a great choice when looking to purchase a used device. With automatic updates through Chrome OS, their functionality can become better with age. Software extensions can be added to Chromebooks to enhance their capabilities and performance years after purchase. Along with continuous updates, Google’s Cloud-Based system prevents data from being lost and provides the ability to be transferred to other Google compatible devices. It also supports e-learning systems that students are utilizing today. 

2. Data Security

This has become a hot topic as hacking and phishing have increased over the last decade. Working with a certified partner that ensures data wiping of each device you sell or even buy is essential. Before sealing the deal, be sure to verify the organization has industry-standard certifications like R2, ISO 14001, ISO 45001, & ISO 9001. 

Our Impact

In the past year, we have prevented 110 metric tons of devices from ending up in landfills. We are extremely proud of the impact we are making and look forward to continuing down this conscientious path. Our mission is simple: recover, revive, and reuse. 

Conclusion

Buy used, sell when you’re ready to upgrade – don’t throw in the trash. It is the best option for affordable mobile technology and supports the circular economy by helping reduce greenhouse emissions in our environment. 

If you are looking to buy or sell your used devices, contact us!

3 min read

5 Virtual Activities to Keep Students Learning

By TD Team on 08 April 2020

March 23, 2020

5 Virtual Activities to Keep Students Learning

The effects of the COVID-19 outbreak are continuously making changes to our everyday life. To alleviate some of the stress and keep students busy during this unprecedented time, numerous software companies have provided access to virtual learning outlets. Listed below are some of the best options that are accessible to any student to use on a mobile device.

Virtual Learning Options

PBS Kids
Age Group: Elementary

PBS Kids provides a large quantity of virtual where students can focus on different elements of the school curriculum. Targeted at elementary students, the site provides interactive learning featuring Elmo, The Cat in the Hat and more. The subjects of games are categorized by Vocabulary, Math, and Teamwork as well as provides their level of difficulty.


National Geographic Kids
Age Group: Elementary

National Geographic Kids is a virtual learning environment focused on improving History and Geography skills. With interactive quizzes and nature-focused videos, it provides a fun learning opportunity while staying home. 


BBC iReporter
Age Group: Elementary

BBC iReporter is an interactive game students can play to learn how to analyze news reports and understand skills required in journalism. With real current events, this game helps students keep up to date with what’s happening around them, while learning a new fun skill.


Fun Brain
Age Group: Elementary

Fun Brain is a great online resource offering a multi-layered learning environment. You will find games that incorporate reading, math, and strategy. It includes online books with favorites like Diary of a Wimpy Kid and Judy Moody. Lastly, the site offers fun videos providing step by step, DIY projects where kids can complete in at home. 


Prodigy
Age Group: All

Prodigy is an educational website that aligns with the Math curriculum by using interactive games. The site provides access to online math tutoring with real tutors through video chat. Teachers also have the option to set up a free account through their district to view students' activity on the site and allow students to communicate with each other online. 


References

If students currently don’t have access to technology, there are many affordable resources willing to help. 

TD Outlet offers a wide range of affordable, used Chromebooks available for purchase with options to ship directly to students home. The site also provides options for financial assistance if needed.


Conclusion

While we all know the stress COVID-19 has implemented on schools nationwide, we want to be a resource to help. The sites listed above provide activities to keep students occupied at home while staying engaged in learning. 

View our E-Learning Guide for more relevant information.

Topics: Industry News
2 min read

3 Repairs to Keep Your Devices Running

By TD Team on 23 March 2020

March 23, 2020

3 Repairs to Keep Your Devices Running


During this time of increased home learning and work, it is essential to keep the devices for your students or employees running well. That is why we compiled three repairs you can do to keep your Chromebooks functioning: 

If your school or organization needs support with your repairs, we would love to help with your overflow.

Battery Replacement

In this Tech Defenders guide, we walk you through a battery replacement using an Acer C720.

 

 

Fan Replacement

It’s common for computer fans to collect dust over time, and without proper cooling, your device may overheat and suffer permanent internal damage. In this TD Guide, we’re going to show you how to replace the fan of your Dell Chromebook 11.

 

 

Motherboard Removal

One of our top technicians walks us through how to take the motherboard out of a Chromebook device. Take a look!

 

 

Topics: Repair
3 min read

Companies Offering Free Internet to Low-Income Homes or Those in Need

By TD Team on 18 March 2020

March 17, 2020

Companies Offering Free Internet to Low-Income Homes or Those in Need


With so many Americans having to work from home due to the Coronavirus outbreak, there are concerns about how to stay connected and ensure that everyone has access to internet service. Luckily, a few companies have stepped up to make sure that these workers have not only faster internet speeds, but free of charge internet for low-income households and free hotspots nationwide.

Comcast Xfinity

Comcast has opened up their Xfinity WIFI network for free and is also providing unlimited data to everyone. They are also offering free hotspots all around the U.S., they are pausing data plans for 60 days (giving unlimited data at no charge), no late fees or late disconnects for those who are unable to pay their bills, and their Internet Essentials program is now free to new customers.

AT&T

AT&T will not terminate wireless, home phone, broadband residential or small business customer service for customers that are unable to pay. They will also be waiving late fees, allowing anyone to use their WiFi hotspots, and offering unlimited internet data and access for only $10/month to limited income households.

Verizon Free Wifi

Verizon will not be terminating service for inability to pay for residential or small business customers, they will be waiving late fees for customers affected by COVID-19, and tripling data allowance for Verizon Innovative Learning schools.

Charter Spectrum Free Wifi

As of March 16, Charter will be offering free Spectrum Broadband and WiFi for 60 days to households that do not currently have a broadband subscription and are a household with K-12 or college students (installation fees will also be waived for new student households) plus open WiFi spots.

Sprint

Sprint will not terminate service for inability to pay due to Coronavirus issues, they will be waiving late fees caused by pandemic, anyone with long-distance call plans will receive complimentary international calling rates (from the U.S. to countries defined as Level 3 by the CDC), customers with metered plans will receive unlimited data for 60 days for free, an extra 20GB of mobile hotspot data for 60 days, and coming soon, customers with mobile hotspot-capable handsets without a hotspot will receive 20GB per month for 60 days for free.

T-Mobile

T-Mobile and Metro by T-Mobile customers with data plans will now receive unlimited smartphone data (excluding roaming), an additional 20GB of mobile hotspot/tethering service for 60 days, extra 5GB of free data per month for the next 2 months, and give students and schools 20GB of data per month for free.

Please share this information with anyone you know that might find it useful to stay or get connected. Finding ways to help each other by connecting digitally will be a great takeaway from this moment in history.

Tune into our blog for other topics related to the tech industry. If you are currently working from home, check out our blog on 5 tips on how to grow professionally and personally while working remote.

2 min read

5 Ways to Use Remote Work As An Opportunity To Grow Professionally & Personally

By TD Team on 17 March 2020

March 17, 2020

5 Ways to Use Remote Work As An Opportunity To Grow Professionally & Personally


While this wild turn of events has our world turned upside down, many of us find ourselves working from home. Some people are used to this dynamic and will not feel any pressure to change up their wfh (work from home) routine, while for others this is a totally new concept. Here are a few ways that you can use this opportunity to grow both personally and professionally while upping your work game. 

Set a daily routine: It is important to set a structure to your day. Set your hours: Make sure you get the rest you need for a normal work day, and get up on time. Work your normal schedule, and end the day at your normal time. Working from home can make it seem like you are always working, so make sure to shut down your computer at your normal time and make a habit of ending the day with a specific activity, like a walk to the mailbox or changing into your comfy clothes.

Learn a new skill: There are many free options for learning new skills. Use your lunch or break time to dive and explore new things. Being remote can give you the time to yourself and grow your knowledge. 

Become a master of your profession: Utilizing this time to sharpen your professional skills is a great way to enhance your career goals and get ahead of the game.

  • Pick a skill and commit to your goal
  • Get rid of negative self-talk
  • Learn more about career development
  • Seek a mentor or outside help
  • Practice and repeat

Create healthy lifestyle habits: Being remote allows you to cut out a daily commute to and from work, so you have more time to invest in your health.

  • Get up every hour and get some fresh air.
  • Set a daily schedule and stick to it.
  • Schedule workouts during breaks.
  • Stock your kitchen with only healthy snacks and meals.

Organize your life: Working from home can be challenging when it comes to organization, and so it is important to implement daily tasks that keep you and your work on track.

  • Focus on one task at a time
  • Clear your desk every single day
  • Get yourself a planner
  • Minimize distractions
  • Separate lounge space from work space

Learn how to safely but thoroughly clean your mobile devices to avoid spread of dangerous viruses here.

4 min read

Your Mobile Device & the Coronavirus: A Guide For Staying Safe

By TD Team on 13 March 2020

March 13, 2020

Your Mobile Device & the Coronavirus: A Guide For Staying Safe

Safely but Thoroughly Clean Your Mobile Devices to Avoid Spread of Dangerous Viruses


Coronavirus and Sanitization

Wash your hands! Yeah, we know… but how many of us are thinking about the things we touch the most, like our mobile technology - your child’s Chromebook or iPad, your iPhone, your work computer? As we all know, the Coronavirus has arrived and there are no signs of it letting up any time soon. While we were informed of the ways to protect ourselves from spreading and receiving the virus by washing our hands and keeping them away from our face, we need to also discuss how to keep germs off of our everyday devices. It may look like a simple process to clean our devices, but we do have to make sure that we are not only using the proper cleaning products but getting in all of the nooks and crannies to stay safe from those sneaky germs.

Why do I need to worry about cleaning my devices?

While we do not know exactly how long the virus can cling to a specific surface, evidence has shown that it could be anywhere from “hours to days”. Whether it is a laptop, tablet, or phone, these devices are filled with germs and are a host of bacteria, viruses and pathogens. The devices that we use every day for work and school can be a major cause in the spread of the Coronavirus, mainly because they are MOBILE so they carry those germs wherever they are taken. This is why it is so important that we take precautions and diligently clean every inch of these devices. 

Just think of your daily life, how often do you open the door to a store and then grab your phone out of your pocket to text, call, or pull out a list… you wash your hands before eating but you don’t wash your phone, but in reality, that phone has the same germs your hands just had. This is where the proper steps to sanitizing your frequently used devices can be a lifesaver. Here is a great way to sanitize your mobile devices!

How to properly clean your device

Gather Supplies: 

  • Isopropyl alcohol (available at Staples, or many office supply stores)
  • Distilled water
  • Microfiber Cloth
  • For travel size options, check out: isopropyl lens cleaners

Step 1: Power down your device. This is a must since we are applying liquid solutions.

Step 2: Make sure cases and/or any accessories are removed and cleaned separately (headphones, USBs, chargers, etc.)

Step 3: Mix solution 

  • SCREENS: Mix distilled water with the isopropyl alcohol to make your LCD screen-safe solution and apply to your microfiber cleaning cloth. Make sure your cloth is damp, but not too wet where the cloth is dripping since this can cause spots and get into cracks.

  • KEYBOARDS: If cleaning a keyboard, apply isopropyl alcohol on to a cotton rag and then onto the keyboard making sure to get in between the keys. CAUTION - isopropyl alcohol is extremely flammable, so keep away from any sources of ignition.

Refer to the CDC guidelines for more information about cleaning and disinfecting surfaces.

Step 4: Apply the microfiber cloth to the device and move in large back and forth strokes (avoid small circular motions since this can leave spots). Do not spray solution directly onto device, but simply dip the cloth in the solution and apply the cloth itself.

Step 5: Let devices sit until they are completely dry, and make sure that you are repeating this cleaning process at least once a day to help prevent the spread of germs. The drying process takes only a few seconds, 30 at the most. Isopropyl is a super-fast drying chemical

NOTE: Avoid spraying Isopropyl Alcohol on the skin, in the eyes, or the mouth. If you are concerned about exposure, simply use gloves and a mask during the application process (PPE, Personal Protective Equipment). While these are smart measures to take, most people are easily and safely able to clean their devices without any PPE.  

2 min read

TD Guide: Fan Replacement

By TD Team on 04 February 2020

February 4, 2020

Replacing the Fan on Your Device


It's common for computer fans to collect dust over time, and without proper cooling, your device may overheat and suffer permanent internal damage. In this TD Guide, we’re going to show you how to replace the fan of your Chromebook. 

Before you begin, double-check that the device is powered down and unplugged from any outlets to avoid electrocution.

 

 

Step 1:

Turn the device over so that the bottom is facing up. Remove all 8mm screws on the back housing using a Phillips screwdriver.  Once all seven screws are removed, you can then pry the panel off using your fingers or a plastic opening tool.

Step 2:

Remove the screws holding the fan in place, and then locate the two wires that connect the fan to the device and gently pull them away from the fan.

Step 3:

After loosening the fan, locate and gently disconnect the 5-pin port that connects the fan to the device. It's important to note that the 5-pin port is delicate, so avoid bending or twisting it as it may cause permanent damage. Once the fan is completely removed, follow the steps in reverse to install the new fan.

Learn more about our Repair Process here: https://www.techdefenders.com/repair/

2 min read

The Positive Benefits of E-Recycling

By TD Team on 02 February 2020

February 2, 2020

The Positive Benefits of E-Recycling


New electronics are emerging into the market each day, leaving large quantities of obsolete and outdated devices to be thrown away while generating massive amounts of e-waste. While e-waste only represents 2% of American’s trash in landfills, it equals 70% of toxic waste (source). The benefits of e-recycling are evident not only to our environment, but also to our economy, and our sustainable energy sources.

1. Environmental Impacts

It’s no secret that the biggest benefit of e-recycling is its positive environmental impact. Often times, when e-waste is disposed of instead of recycled, it is left in landfills to be burned, shredded, buried, or dismantled. This can cause toxic emissions to be released into the atmosphere, affecting our plants, soil, drinking water, and quality of oxygen. The effects of recycling electronic devices can be seen by a reduction in the  greenhouse gas emissions that are typically produced from manufacturing original electronic materials. Recycling also conserves natural resources by producing copper, silver, gold, and palladium from existing devices.

2. Economic Benefits

Recycling e-waste not only benefits the environment, but the economy as a whole. Recycling is a $200 Billion industry in the United States and generates 7-10 more jobs than landfills, or waste to energy facilities. (source)

When we look at  the three stages of the electronic life cycle as Recover, Revive and Reuse, we can see that it demonstrates a circular economy that creates jobs in each step of the process, therefore providing a more sustainable future. E-recycling also reduces the costs associated with trash disposal, potentially saving users large amounts of money.

E-recycling helps narrow the large digital divide present in the world today by taking end of life devices and re-marketing them at a lower cost. Those re-marketed devices are then sold in lower income, technology poor countries and provide access to users all over the world. 

There is a misconception about when devices really reach the end of their lifecycle. Most believe devices have lost their worth once they have stopped auto updating, or do not have the capabilities for new software. However, the technology is still useful, and devices are still worth money after the software updates stop. Devices you may believe are trash, can actually be an ignored asset and have significant value. By selling these devices to a trusted, and fair re-marketer, you are literally putting money back into your pocket or yearly budget.

Conclusion

E-recycling can strengthen not only the environment, but the economy as well. When devices have started to reach the end of their life cycle, the best solution is to seek out a trustworthy ITAD company and complete your role in the Recover, Revive and Reuse cycle. 

Topics: Industry News ITAD Buyback
2 min read

2019 - A Year in Repair

By TD Team on 19 December 2019

December 19, 2019

2019 Repair Trends


As the new year comes quickly into view, it provides the perfect opportunity to reflect on some of the device repair trends we commonly saw in 2019.

Providing this knowledge allows for schools and consumers to better prepare themselves when purchasing new technology in 2020.

Listed below are the 3 most common repairs that we saw in 2019:

1. iPad 5 & 6 Digitizer Repair

While Apple iPad’s are known for their sleek look, and quick touch, the digitizers can be very fragile when placed in the hands of students. Digitizers are commonly mistaken for the LCD. The digitizer, however, is the electronic glass component that enables the touch capabilities and sits overtop of the LCD. If an iPad is not covered by a case and falls onto hard flooring, the possibility of a cracked digitizer is very likely. The best way to avoid these repairs is to protect the devices. Applying a screen protector, or rugged case to the device prevents the digitizer from future cracks.

2. Lenovo 100e Keyboard Repairs

Key replacements are one of the more common repairs among Chromebooks, as well as one of the easier repairs. It can be hard to decide if a device is in need of just a key replacement or if the damage is deeper, and the entire keyboard needs to be replaced. If you can see the plastic nub then the cap of the key has popped off, and you can easily repair this yourself if you have a replacement cap. If you do not see the plastic nub or if there is any damage to the underlying bracket, the repair is much more complicated and the entire keyboard needs to be replaced. These repairs are seen more frequently in the Lenovo 2nd Generation 100e Chromebook, and were one of the more common repairs seen throughout 2019.

3. Dell Chromebook 11 3120 LCD Repairs

The Dell Chromebook 11 3120’s are one of the most popular student-used devices . The light weight, easily transportable device runs quickly and provides a nice amount of storage capacity. However, if the device is not properly cased, broken LCDs are a common problem. Although LCD repairs on this model are generally easier than other models to complete, it can still take valuable study time away from the student while in repair.

Reflecting on past year’s repairs and device trends can provide schools and consumers with the knowledge and capabilities to save money and reduce device breakage. This means keeping Chromebooks and iPads in the hands of students, instead of being sent out for repair.

2 min read

Protecting School Privacy

By TD Team on 31 October 2019

October 31, 2019

Protecting School Privacy


Last year, schools around the United States underwent over 122 known data security attacks (Source). This caused schools to lose millions of dollars along with trying to recover a large number of stolen student identities. 

Data security is now more important than ever, yet it is often a neglected part of device recycling and remarketing. The information stored on any computer is both private and sensitive, and devices today typically contain more sensitive data than all of the paper you print in a year.

When devices have come to the end of their lifecycle, it is essential that the recycling partner you choose is an expert in data destruction. This can save schools millions, and also protect student identities from being shared. Here are the steps that need to be taken in order to ensure a proper data wipe.

Chromebooks, iPads, Tablets & Smartphones

A factory reset that removes the encryption keys is performed, and a new version of the operating system is installed to fully remove the data. This process restores the device’s original settings and completely removes all data from the device itself. 

MacBooks, Windows, Laptops, Tablets & SSD’s

In order to accurately wipe these devices, it’s essential to perform a 3 pass data wipe that meets DOD 5220 standards and eliminates the possibility of data recovery. We then install a new version of the operating system when applicable.

R2 Certified Protection

An R2 certified company has the capacity and knowledge to sanitize data, and properly manage focus materials in a manner that protects the safety, public health and environment. The R2 standard is the leading global certification standard for the electronic recycling industry, ensuring companies are equipped and trained to handle sensitive data through extensive audits. 

In order to have full confidence that a device has been wiped in the hands of trained professionals and experts, it is best to partner with an R2 Certified company. An R2 certified company ensures that the partner keeps the following on record of the wipe:

  • Time and date of data sanitization
  • Description of the media technology
  • Identity of the individual executing the procedure
  • Identity of the device vendor
  • Signed and dated documentation by a trained professional

This certification can give schools the peace of mind and reassurance that their data will not be tampered with, and their students identity is fully secure. 

If your district isn’t currently partnered with a certified company, now may be the time to bring the topic to the forefront of your next meeting.

4 min read

5 Device Cases for the New School Year

By TD Team on 03 September 2019

September 3, 2019

5 Device Cases for the New School Year

Protect your school's technology


A new school year can come along with a need for device protection. Protecting your school technology can help reduce the rate of breakage, and expand the life of the device itself. 

Gaining experience on the repair side of K12 technology has made us qualified to provide recommendations for different types of cases that will minimize the risk of device damage in the classroom. Below we have compiled 5 potential options.

NK Always On Slim 11” Grey


(Purchase)

NutKase is an Italian-based case company that has quickly gained recognition and popularity among schools for their high quality cases, free shipping and free logo engraving. The NK Always on Slim 11” Case has been a popular option for the look and functionality and has also been referred to as the Rolls Royce of cases. A couple of the best features include waterproof nylon, and it’s crush-proof honeycomb panels. With a built-in handle and a detachable shoulder strap, this case makes transporting devices between classes even more convenient for students.

NK Ballistic Nylon Folio 11" 


(Purchase)

Another great option from NutKase is the NK Ballistic Nylon Folio Case. This case is compatible with all charging carts and cabinets - making storing devices much easier for Teachers and Technology Directors. With three layers of drop protection, this sleek design allows the case to fit easily into any backpack. It also comes with a 10-year warranty and option for school logo engraving. 

NK 360 Case


(Purchase)

The NK 360 Case is a durable, shell casing for the iPad. The 2X reinforced corners protect the iPad from drops - making it a great option for devices in the hands of elementary age students. The raised edges on this case prevent cracked screens from happening which is the most common type of break we see on iPads. There is also the option for schools to personal this case with logo embossing.

Higher Ground Shuttle 3.0


(Purchase)

Higher Ground has been a trusted brand for device protection for many years, and was even an EdTech Cool Tool Finalist in 2018. What sets them apart is the Cool Deck on their cases which prevents devices from overheating. This case is available in three popular size options, 11”, 13” and 14” making it a fit for most Chromebooks. 

Extreme Folio For iPad


(Purchase)

This case is one of the more classic options from MaxCases. The magnetic front flap protects from scratches and dents on the screen when the device is not in use, and the lightweight design makes the case easy to transport and fit into backpacks. This case also comes with a kickstand which is a very popular feature among students. 

Providing Device Protection

The cases that Tech Defenders supplies are hand-picked to guarantee protection and prevent device breakage. 

If you are interested in learning more about any of these cases, please contact us today.

Sources:

  • amazon.com/NutKase-Rugged-Always-Universal-Chromebook/dp/B07BKYP75B
  • nutkase.com/products/nk-ballistic-nylon-folio-for-11-black-with-logo
  • hggear.com/products/shuttle-3-0
  • nutkase.com/products/nk-360-for-ipad-pro-12-9-2018-black-with-logo
  • maxcases.com/productdetail/extreme-folio-for-ipad-5-6-9-7-purple-/

2 min read

Bridge Blast 2019

By TD Team on 03 September 2019

August 28, 2019

Sponsoring the VIP Tent for CityBuilt Bridge Blast 2019

Fun, Music, Food, Craft Beer, and a Good Cause


 

 

 

Bridge Blast 2019!

To celebrate two years in business, City Built Brewing Company, a local brewery in Grand Rapids, Michigan, celebrated by hosting an all-day event on the 6th Street Bridge and connecting park called Bridge Blast 2019! Tech Defenders teamed up with City Built to help sponsor the VIP Tent which included beer tickets, delicious food from Tamales Mary, live music, and an excellent view of the water. 

All the proceeds from the celebration went to the Grand Rapids Student Advancement Foundation for the benefit of Grand Rapids Public Schools. Overall, Bridge Blast 2019 was able to raise over $5,000.  The day was filled with family/pet friendly activities, great beer, and entertainment from West Michigan based bands including Lowdown Brass Band, Hollywood Makeout The Bootstrap Boys, and Soul Club. 

For the VIP tent, Tech Defenders’ volunteers served locally brewed CityBuilt beer while networking with all of the VIP guests. We were so honored to be a part of the celebration of community and craft beer, and we can’t wait to see the growth at next year’s event! Watch our video above to see highlights from the celebration.

What should we sponsor next? If you have any great ideas, feel free to contact us today!

3 min read

Cheap Chargers Are Destroying Your Devices

By TD Team on 30 April 2019

March 15, 2019

A Guide to Choosing the Right Charger


We get it, you think you’re saving money….

Most of us are guilty of purchasing a cheap phone charger at a gas station or an airport when we are in a pinch. What you might not know is that it’s actually destroying your technology.

Same goes for your other devices (laptops, iPads, Chromebooks, etc.). Yes, you save money in the short term, but in the long run, you may find that you will need to refresh your technology more frequently.

Cheap imitation charging cables don’t provide the proper protection for your devices or their batteries. In fact, most imitation charging cables lack a series of chipsets designed to protect your device from the day-to-day grind, because they don’t communicate to the portion of the device that dumps surges from electrical outlets.

Symptoms to look out for that tell your charging cable isn’t compatible with your device:

  1. Charger not recognized
  2. Your device says “accessory not supported” even when using a known-good charger and cable
  3. Fake charging: your device claims to be charging when it obviously isn’t.
  4. Your device’s battery life decreases faster than expected.
  5. Battery stops charging after reaching a certain percentage
  6. Phone switches off after battery drops below a certain point
  7. USB connection to the computer is flakey

For Apple users:

Your charging cable should be MFI certified, which lets you know that the cable you’re using has been authorized by Apple to charge your IOS device. To ensure your charging cable is MFI certified, there should be an MFI badge on the packaging of your charger. Another way to ensure your charger is MFI certified is to look it up on [https://mfi.apple.com/MFiWeb/getAPS] by the model, brand, or UPC/EAN.

Failed Chipset:

If you continue to use cheap chargers, then eventually, the cable will wear down itself and your device due to continual power surge abuse. Fixing a failed chipset that’ll no longer charge or draw power from a battery isn’t an easy fix and you’re going to most-likely have to replace the device.

Devices that are affected the most by imitation cables include:

  • iPhone 5
  • iPad 4
  • iPad mini 1
  • iPhone 5C/5S
  • iPad Air
  • iPad Mini 2/3/4
  • iPhone 6/6+
  • iPad Air 2
  • iPhone SE
  • iPhone 6S/6S+
  • iPhone 7/7+
  • iPad Pro 9.7”/10.5”/12.9”
  • iPad 5th Gen (The new iPad)
  • iPhone 8/8+
  • iPhone X/Xs/Xr
  • iPhone 11

Conclusion

Give your devices the life they deserve and invest in high quality charging cables. You may find that you can keep your technology working for longer than you expected!

5 min read

Why Schools All Over America Are Using repairWATCH to Track their Device Repairs

By acurths on 30 April 2019

April 2, 2019

Why Schools All Over America Are Using repairWATCH to Track their Device Repairs

EdTech Digest finalist for the CoolTool award

Intro

As a school administrator involved in your districts’ Chromebook/iPad/Laptop device program, you have probably had the frustrating task of dealing with them when they break. Now is a good time to take a moment and evaluate your program. Ask yourself these questions:

  1. What is the average turnaround time for repairs?
  2. How efficient is your process?
  3. Is the program transparent, every step of the way?
  4. Are you able to track each device repair individually and by the batch?
  5. Can you run reports on each building and compare their break rates?

More times than not, schools are either trying to repair them in school, or are sending broken devices back to the manufacturer or to a big company and just waiting to get them back, randomly, two months later with no word or update while they are gone. Well, friends, it doesn’t have to be that way anymore.

What is repairWATCH?

repairWATCH is a proprietary software created by Tech Defenders to be used as a platform for processing school device repairs, such as; Chromebooks, iPads, & MacBooks. It is the most simple & effective way to order and receive repairs. The platform offers a transparent and intuitive option for managing device breaks.

Every repair is automatically tracked throughout the entire process, and is available for the customer/partner school to view at any time. repairWATCH is the only device repair management system on the market that is created specifically for educational institutions for the purpose of repair management and is actively used by hundreds of districts nationwide, which it why it was recently recognized as a finalist for the CoolTool award by EdTech Digest.

repairWATCH continues to improve how partners manage their educational devices by providing a simple all-in-one solution. Whether the orders are large or small, repairWATCH can process and track each repair on an individual level or by the batch. Averaging over 3,200 device repairs each month, repairWATCH will likely increase the speed of repairs and cut down on the admin work involved in tracking them.

Three Main Reasons repairWATCH is a School Admins’ Favorite Software

1 - It Allows Schools and Districts to manage their devices.

Managing educational technology is much more simple and can handle the influx of devices each year when you have a dedicated software. You can import devices in and out of repairWATCH for updating records, and keep things current and accurate in the system just with normal use.

The repairWATCH software allows schools to assign devices to buildings and users, which helps to keep devices organized 365 days/year. You can check devices out to students at the beginning of the year, and check them back in at the end. Or you can check out loaner devices while the student’s computer is being repaired. All the assigned users will be tracked in the profile of the user and of the device, and keep a historical record for reference, or export for printable reports.

Also stored in the profile’s history tab are the breaks/repairs completed over the life of the device. If used throughout the life of a device fleet, repairWATCH can even aide schools in figuring out their next device purchases.

2 - It Makes Repairs, Shipments and Tracking Orders Easy

With devices imported into the system, creating a device repair is as simple as clicking a button and describing the repair. Schools can search for their devices by serial numbers, asset tags, or student names. Then, click ‘Create Repair’, and ship it out. Simple. Simple. Simple. If you have another repair to create, simply repeat the process until all repairs are entered.

From the platform, you can print shipping labels, and track shipments in real time. Shipping fees are always covered by Tech Defenders and available in your repairWATCH portal.

repairWATCH allows schools to track their repairs every step of the way, with tech drafted notes specific to the repair with details on how exactly the repair was completed. If you ever have questions, your friendly and account-dedicated relationship manager will always be there to address them.

3 - Transparent Communication between Schools and Tech Defenders.

Detailed reporting: repairWATCH offers reporting and analysis (like device break rates and types of breaks) at the device, user, and building levels. With this data being pulled automatically, we provide our partners essential information to plan for the school years to come.

As technology advances, school fleets age, and it is inevitable that you will need to refresh those assets from time to time. Having access to quality analytics of your devices will allow you to successfully run your program and plan properly.

Why Schools Are Switching to repairWATCH

EdTech Digest CoolTool

This year, repairWATCH system was chosen as a finalist for the Edtech Digest ‘Cool Tools’ Award. Tech Defenders was honored to be a finalist for this award and are constantly building new features in repairWATCH to continue to grow and provide the best experience for their partner schools.

As a company dedicated to providing quality and reliable device lifecycle solutions, they take pride in the positive impact that their products continue to make within school districts nationwide. They will continue to revolutionize how devices are managed and the insights partners can gain to enhance their school’s digital learning.

Provides All-In-One Device Lifecycle

repairWATCH will provide you the best platform for managing your repairs, but the company offers so much more! Tech Defenders offers: school repairs, protection plans, used devices for purchase, and they will buy your old devices when you are ready to retire them. One stop shop to keep your school device program running at maximum efficiency.

If you are interested in learning more about our repair services or repairWATCH system, please contact us today!

Topics: Industry News
3 min read

3 Reasons You Should Sell Your School Devices

By TD Team on 30 April 2019

What is Re-marketing?

The term ‘re-marketing’ refers to the process of refurbishing or repairing old technology and then reselling those units for use in various markets.

Re-marketing used laptops/tablets is a win-win business model that we should all get behind! While IT departments can benefit financially from selling their used product… it is also so vital for the environment

Setting up a program for retiring your laptops, tablets, and desktops is a great decision for your district. Here are three main reasons why re-marketing IT assets is so valuable.

 

1 – It Puts Money Back into Your Budget

When setting up your retirement program, it is good to understand the financial value that those old devices hold. There is a market for every single model of laptop, Chromebook, or tablet that has been manufactured, no matter the condition it is in. Re-marketing devices is a fast-growing industry focused exclusively on buying and selling mobile technology, and the reach is global. That is why Tech Defenders offers a Buyback program specifically designed for schools that allows partners to sell their broken and used devices for maximum value.

Your device fleet is worth more than you think, and selling it to be re-marketed will add more money back into your budget than ever before. Re-marketing devices provides you with more flexibility to purchase new IT and keep up with the speed of technology.

 

2 – It’s Good for the Environment

When setting up an IT Asset retirement program for your school or organization, it is important to consider the environmental impact that it will have. Each year, globally, around 300 million computers are put into production and 20 to 50 million metric tons of e-waste are disposed of worldwide, however, only about 12.5% of those tons are actually recycled… meaning that about 43 million metric tons are simply thrown in the trash. E-Waste is dangerous for the environment and overwhelming to our landfills, and waste centers across the world. The plastic, metal, and copper components do not decompose, as you can imagine, so this is not a problem that will go away.

This year alone, with the help of our partners, Tech Defenders was able to keep 246 tons of devices out of landfills. This is all thanks to our amazing partners who have chosen to re-market these products.

3 – Provides Computers to Underserved Regions

Re-marketing mobile technology happens at many levels and in hundreds of markets throughout the world. When considering your fleet and the value that it has brought to the students of your school or your employees, think about the parts of the world that are not as fortunate as you and can’t afford a technology budget such as yours. Re-marketing mobile computers give those regions a chance to purchase Chromebooks, tablets, etc. at a heavy discount. Giving computer learning access to the students or other consumers, domestically and across the globe.

It allows our company to give back and close the digital divide. From donating Chromebooks to a local school to overseas in a remote village in Guatemala, our partners give us the opportunity to give generously to deserving organizations.

 

Final Thoughts

As technology advances, your device fleet ages, and it is inevitable that you will need to refresh those assets from time to time. Things to note: re-marketing programs can be called re-market, repurpose, buyback, or IT Asset Disposition (ITAD).

A typical retirement program refreshes all or some assets every 3-5 years (depending on condition and use case). Each year, the value of your IT assets will depreciate based on the age and condition of a device. The key to successfully running your program is planning.

At Tech Defenders, we are involved in every step of the way. If you are interested in getting a retirement program set up or just want to sell a portion of your fleet, contact us today!


What Are Partners Are Saying

“Tech Defenders has always been very responsive and easy to work with allowing our staff to focus on other needs. Additionally, the turnaround time is the best of any company we have worked with. We could be happier with our decision to partner with Tech Defenders. ”

Goonetilleke, Harendra
Pajaro United Valley School